CLEAR DETAILS. THOUGHTFUL STAYS.
Privacy notice
Information used for your stay
Avana collects the name, email, phone number, stay dates, guest count and requests you provide when reserving or enquiring. These details support your reservation, customer service and stay communications. Please avoid including sensitive identification or card details in free-text fields.
Payments and service providers
Payment details are entered through Razorpay checkout. Avana records payment references and status, not your full card details. Booking data is stored in Cloudflare D1 and room photographs in R2. Transactional email is sent through the configured email provider when activated.
Marketing choices
Joining the Avana letter requires separate consent. Booking or enquiring does not automatically sign you up for promotional messages. You can ask the property to withdraw your subscription.
Your information and requests
Contact the property through the enquiry form to ask about your information, correct your details or request deletion. Retention and any legally required records must be documented by the operating business before launch.
Optional conversion measurement
Optional first-party conversion measurement stays off until you accept it. It counts availability searches, checkout starts, verified paid website bookings and enquiries. It stores fixed event names, dates, hotel IDs, room counts and hashed event receipts, with no names, contact details, payment details, raw URLs or cross-site identifiers. Reports group counts by day; event receipts are removed after 180 days. Use Cookie preferences to withdraw consent at any time; Global Privacy Control and Do Not Track also disable measurement.